If your carrier account is suspended, stop trying to work around it and let the current account be reviewed properly.
1What suspension usually means
It usually means the platform has paused bidding, protected actions, or messaging while something is reviewed. Sometimes this relates to setup, sometimes to account conduct, and sometimes to protection enforcement.
2What to do next
Contact support with the company name, account email, and the exact workflow that appears blocked. If the issue affected a live job or bid, include the job reference as well.
3What not to do
Do not create another carrier account and do not try to continue protected communication outside the system because the account is paused. That tends to make the review worse, not better.