Payments & Deposits

Transport-Wise does not take the carrier’s full job balance online. The platform deposit is paid through the site first, and the remaining transport payment is settled directly between the customer and the carrier.1What you pay through the platformThe online payment inside Transport-Wise is the deposit step that confirms the booking path and unlocks the awarded workflow.2What the carrier balance isThe carrier’s remaining job price is the rest of the agreed transport charge. That part is not automatically collected later by Transport-Wise as if the platform were holding the full job value in escrow.3How that final balance is settledThe remaining amount is paid directly by the customer to the carrier according to the arrangement both sides follow for that job. Keep that arrangement clear in the live job conversation so there is no confusion later.Keep the distinction clear: platform deposit first, carrier balance separately afterwards.